About
Shipwire order fulfillment for BigCommerce is available via Order Desk. This connector works with the BigCommerce Single Click Apps API and is a ready-to-use integration that can be set up quickly without any programming knowledge. This integration was built and is supported by Order Desk.
| Connection Information | |
|---|---|
| Who developed integration: | Order Desk |
| Support Contact: | Open a support ticket or call 800-425-9827 |
| Status: | Clients actively using the connection, no known issues |
| Integrated APIs | |
| Inventory: | |
| Order Entry | ✔ |
| Shipping Rates | |
| Tracking | ✔ |
Features
Order Entry – Orders are submitted to Shipwire from your BigCommerce store via our Order Entry API.
Order Tracking – All tracking information related to completed shipments is pulled automatically, including expected delivery dates.
Multi-Ship support – Order Desk automatically handles multiple shipping addresses per order, splitting them into multiple orders for Shipwire.
Faster sync times and manual sync – On a free Order Desk plan, your orders sync once daily. You may sync hourly on a “Pro” plan.
Inventory sync – Order Desk Pro users can enable Shipwire inventory syncing. Update your BigCommerce order inventory with live numbers from Shipwire four times a day.
Configuration
- Log in to your BigCommerce control panel, click “Apps” and find the “Order Desk” app. Click “Install”.
- After completing the Order Desk installation, click “Manage Integrations” and click “Enable” on the Shipwire integration.
- Enter the API user email and password associated with your Shipwire account in the corresponding boxes. If you have not created an API user yet, please read Adding a new user (or API) role. Please do not use your regular Shipwire administrator user email and password (read “Why API Users are better” on the Moving API access from administrator to API roles page).
- Run a test to ensure everything works correctly.
References