An overview of the order fulfillment technology that powers Shipwire’s Fulfillment Solutions.
Connect to ecommerce channels, retailers and marketplaces around the world.
Reach international and domestic customers quickly by shipping from Shipwire’s global warehouses or your third party locations.
Reduce costs by leveraging order routing technology that optimizes shipping rates, box sizes, delivery times and more.
Track order information, resolve inventory issues and improve customer support through real time dashboards and insightful reporting.
Extend the Shipwire Platform to meet your business needs using APIs, pre built connectors and customer integrations.
This page falls under our Terms of Service update. The update is effective as of February 11, 2022. On this page Accounts, Shipwire services, and Policies Account Balances and Fees Developers and API License Intellectual Property Confidential Information and Employees Indemnity Disclaimers Limitation of Liability Termination and Closing Your Account Disputes Governing Law and Venue…
Shipwire is an on-demand provider of fulfillment contracts. This means that you can leave Shipwire at any time unless stated otherwise in a separate Master Services Agreement. Always contact the Customer Care Team at customercare@ingrammicroservices.com to ensure proper account closure. To begin your exit with Shipwire, please cancel any pending orders or duplicate orders in…
Shipwire makes it easy to handle and manage your customers’ returns by providing several tools and services to ease the transaction. With flexible options to match your return policy, our warehouses can receive, process, and restock the items into your inventory. Handling fees on returns Returns being received by a Shipwire warehouse go through…
Shipwire billing and pricing is set up to be easy to use and transparent. Learn about how Shipwire pricing works, and details about billing and deposits.
The Shipwire Inventory Manager displays inventory counts and status in tabular format. Clicking on any of the column fields will sort your table by that field (e.g. clicking on Warehouse column will sort your inventory by warehouse). You can add additional fields to your Inventory view by clicking the gear icon at the top right…
You can configure your Shipwire account to allow for one, or more users, to access it. Shipwire has the notion of four Account roles (or types): Administrator, Full Access User, API, and Customer Service. Administrator Role The account holder is essentially an Administrator, which allows this person to control who else has access to the…
[sw-tabs] [sw-tab id=V3 label=V3 label_class=active class=active] What is a kit? A kit is two or more unique SKUs and is considered its own individual product that should have its own unique SKU name. How is a kit different from Master Cases and Inner Packs? Master Cases and Inner Packs only include one type of individual…
Shipwire inventory alerts automatically notify you when inventory levels fall below thresholds you set. Alerts can be triggered based on a minimum quantity in stock, or when your position falls below an estimated number of days on hand. Use inventory alerts to give you advance notice on when you should resupply your stock, and/or to…
Shipwire is a powerful cloud-based platform that enables customers to manage eCommerce orders and inventory. Shipwire Anywhere is a solution within the Shipwire Platform that enables fulfillment from virtually any location. Three models of Shipwire Anywhere Powerful Global Software for fulfillment from any location where your product ships from. Locations can range from…
Shipwire provides you tools to feel secure, help you simplify your operations, and give you high visibility.
