An overview of the order fulfillment technology that powers Shipwire’s Fulfillment Solutions.
Connect to ecommerce channels, retailers and marketplaces around the world.
Reach international and domestic customers quickly by shipping from Shipwire’s global warehouses or your third party locations.
Reduce costs by leveraging order routing technology that optimizes shipping rates, box sizes, delivery times and more.
Track order information, resolve inventory issues and improve customer support through real time dashboards and insightful reporting.
Extend the Shipwire Platform to meet your business needs using APIs, pre built connectors and customer integrations.
International orders shipped from a Shipwire warehouse to customers in a different country require additional paperwork for customs processing. Export orders from the U.S. that do not have a HTS number or ECCN code defined for the products in the shipment will result in the order being placed on hold. Although Shipwire takes care of…
Shipwire is proud to offer existing customers and partners access to our UK Warehouse. To help smooth the process we recommend going over this orientation and business checklist as part of your entry into the European Market.
Version: January 24, 2022 This Data Processing Agreement (hereafter the “Data Processing Agreement“) applies to Shipwire’s Processing of Personal Data as part of Shipwire’s provision of the Shipwire Services. The Shipwire Services are described in the (i) Shipwire Terms of Service and/or (ii) Master Services Agreement (collectively, the “Shipwire Terms”). Unless otherwise expressly stated, this…
On this page Errors and Unauthorized Transactions Investigating Disputes Liability for Unauthorized Transactions Errors Resolving Receiving Problems Resolving Inventory Problems Resolving Shipping Problems Resolving Product and Packaging Problems Resolving Problems Beyond Receiving, Inventory, Product, Packaging and Shipping Disputes Policy This disputes policy (“Policy”) is incorporated into the Shipwire terms of service as published on…
On this page Monthly Fees Minimum Balance Insufficient Funds Policy Violation Discretionary Fines Acceptable Use Policy Violation – User Fines Promptly Review Your Shipwire Charges Interest Charges Long Term Storage Shipwire’s Standard Rate Card Fees, Minimum Balance, and Ancillary Charges Policy This fees, minimum balance and ancillary charges policy (“Policy”) is incorporated into the…
On this page Exclusions and Limitations Order Processing Service Levels Policy This service levels policy (“Policy”) is incorporated into the Shipwire terms of service as published on the Shipwire website (“Terms”). In the event of any conflict or inconsistency between this Policy and the Terms, the Terms shall control. All capitalized terms not otherwise…
Accounts Policy This accounts policy (“Policy”) is incorporated into the Shipwire terms of service as published on the Shipwire website (“Terms”). In the event of any conflict or inconsistency between this Policy and the Terms, the Terms shall control. All capitalized terms not otherwise defined in this Policy will have the meaning given them in…
On this page Limited Access to Inventory Inventory Forecast Defective Inventory or Packaging; Obsolescence; Disposal Having Shipwire Ship On Your Behalf Submitting Orders from E-commerce Tools Storing and Shipment of Goods Policy This storage and shipment of goods policy (“Policy”) is incorporated into the Shipwire terms of service as published on the Shipwire website…
On this page Requirements for Standard Receiving Deposits Receiving Accuracy and Disclaimers Arranging Your Own Freight Put Away – Standard Inbound Non Compliance Charge Inbound Goods Policy This inbound goods policy (“Policy”) is incorporated into the Shipwire terms of service as published on the Shipwire website (“Terms”). In the event of any conflict or…
The Acceptable Use Policy covers all shipments made from Shipwire facilities or on Shipwire shipping accounts whether through a user’s own web site, the Shipwire application, any online marketplace, or any other forum. Shipwire reserves the right to take preventative or corrective actions to protect itself and its users at any time. Any user violating…
