Customer Support

Fulfillment Center Closure Schedules

Many fulfillment centers operate on modified schedules during the holiday season. Dates are subject to modifications based on volume and customer need.


Index



United States Fulfillment Centers

  • New Year’s Day: January 1, 2025
  • President’s Day: February 19, 2024
  • Memorial Day: May 27, 2024
  • Independence Day: July 4, 2024
  • Labor Day: September 2, 2024
  • Thanksgiving: November 28, 2024
  • Christmas Eve: December 24, 2024
  • Christmas Day: December 25, 2024
Please note that exact working days and hours vary by site location and season and are subject to change.
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Canadian Fulfillment Centers

  • New Year’s Day: January 1, 2025
  • Good Friday: March 29, 2024
  • Victoria Day: May 20, 2024
  • Canada Day: July 1, 2024
  • Labour Day: September 4, 2024
  • Thanksgiving Day: October 14, 2024
  • Christmas Day: December 25, 2024
  • Boxing Day: December 26, 2024
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Shenzhen, China Fulfillment Centers

  • New Year’s Day (observed): January 1, 2025
  • Chinese New Year: January 28 – February 4, 2025
  • Qingming Festival: April 4-6, 2025
  • Labour Day: May 1-5, 2025
  • Duanwu Festival: May 31 – June 2, 2025
  • Chinese Mid-Autumn Festival and National Day: October 1-8, 2025
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Waalwijk, Netherlands Fulfillment Centers

  • New Year’s Day: January 1, 2025
  • Easter Monday: April 1, 2024
  • King’s Birthday Celebration: April 27, 2024
  • Ascension Day: May 9, 2024
  • Whit Monday: May 20, 2024
  • Christmas Eve: December 24, 2024
  • Christmas Day: December 25, 2024
  • Boxing Day: December 26, 2024
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Eastern Creek, Australia Fulfillment Centers

  • New Year’s Day: January 1, 2025
  • Australia Day: February 26, 2024
  • Good Friday: March 29, 2024
  • Easter Saturday: March 30, 2024
  • Easter Monday: April 1, 2024
  • Anzac Day: April 25, 2024
  • Labour Day: May 6, 2024
  • King’s Birthday: June 10, 2024
  • Christmas Eve: December 24, 2024
  • Christmas Day: December 25, 2024
  • Boxing Day: December 26, 2024
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Daventry, United Kingdom

  • New Year’s Day: January 1, 2025
  • Christmas Day: December 25, 2024
  • Boxing Day: December 26, 2024
All other bank holidays are working days, however, they may not be subject to carrier collections and we will update you on those closer to the time of each.
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