The Shipwire platform features a complete order and inventory management system that provides full
operational control for businesses of all sizes. This means:
Comprehensive
product catalog
controls
Full order status
visibility
Full-network
inventory visibility
Why Shipwire?
Robust order management
Enjoy full visibility and control of inbound and outbound orders, forward and
return orders, order routing, split orders, and short shipments.
Product catalog administration
Track and manage unlimited SKUs and variants across every fulfillment location
and sales channel. Set SKU-level compliance, prep instructions, labeling
guidelines, and more.
Inventory allocation
Manage product inventory and strategically assign stock to different retail
channels. View real-time inventory levels categorized for easy analysis.
Real-time rate calculation
Shipwire calculates shipping and handling charges across multiple providers to
automatically discover the most affordable shipping options based on desired
service level.
Packaging optimization
Discover ideal packaging dimensions for optimal shipping rates and reduced
packaging waste. Set packaging preferences, include marketing inserts, and
dictate dunnage.
Bundling intelligence
Create bundles and track bundled inventory levels. Keep inventory separate and
kit as needed, or store as ready-made bundles. Utilize inventory from multiple
locations and maintain accurate inventory counts throughout.
Operational safeguards
Prevent warehouses from receiving incorrect orders or orders with additional
requirements. Set up flags and protections against problematic orders such as
incorrect addresses. Shipwire intelligently holds certain orders for review to
ensure smooth operations and reduce headaches.
Returns processing
Make returns more profitable. Shipwire can fully integrate the complete returns
processes for quick and easy returns. Monitor key metrics to understand how to
reduce returns.
Customer communications
Automatically send buyers tracking numbers to keep them informed of their order
status and prevent unnecessary support tickets.
Proactive inventory management
Set inventory alerts to manage supply proactively. Track and organize inbound
inventory from any manufacturer.
Global inventory distribution
Place inventory close to demand through a worldwide distribution network.
Leverage integrations with global and local carriers to secure competitive
shipping rates. Automatically calculate customs and duties in real time for
international orders.
Dedicated B2B portal
View B2B orders and inventory statuses separate from D2C to analyze wholesale
versus retail revenue, expenses, and channel success.
Global compliance
Shipwire can intelligently hold orders that require additional documents or
certificates. Review and adjust orders to ensure compliance.
Detailed reports and dashboards
See order status in real time across B2B and D2C channels. Review pre-built
reports, create custom dashboards, or connect via API to analyze the data in
external platforms.
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